Rhino Bid Q&A

Who is Rhino Bid for?

Rhino Bid supports service providers who build estimates and suppliers who list products or materials. Customers can review and approve estimates.

How do I create an account?

Use the Create account button on the homepage and choose Service Provider or Supplier during signup.

Can one company be both a supplier and service provider?

Yes. Some businesses sell and install. You can operate both roles under one company profile.

How are estimates created?

You can build estimates manually or use AI-assisted workflow to draft the scope and select services from your catalog.

Can I include materials?

Yes. You can include materials on estimates and tie them to supplier inventory when available.

How do approvals work?

Customers can review the estimate and approve or decline. You will see the status update in the bid.

How do supplier listings work?

Suppliers can add products, set pricing, upload images, and manage inventory availability.

Can suppliers receive bid requests?

Yes. When service providers request material bids, suppliers can respond with pricing and availability.

What if I need verification help?

Email supplier@rhinobid.com for supplier verification support.

Where do I manage my plan?

You can manage your plan in Subscription Settings inside the app or portal.

Do you offer a free plan?

Yes. The service-provider Free plan includes 5 total estimates and 5 AI estimate generations per month, one login user, and 5 saved designs per tool. The supplier Free plan includes up to 50 products.

I reached my plan limit. What happens?

You can still view existing data. Monthly estimate allowances become available again the next month, or you can upgrade for a higher allowance. For saved designs and product listings, remove an existing item to free capacity or choose a plan with more capacity.

How do I delete my account?

Go to Settings in the app and select Delete account. If you need help, email support@rhinobid.com.

How do I update my company profile?

Use Settings to update your company name, logo, and contact details.

Where can I read the privacy policy?

Read it at rhinobid.com/privacy-policy.